This is everything you need to know if you want to book a transfer to Naples or Rome with us.
Transfers are booked ahead of time and have a rate agreed in advance. You driver will wait for you at the meeting place holding a sign with your name and accompany you to the car. A taxi is booked on the spot and paid according to the meter or the fare, and you must find a taxi yourself at a taxi stand.
Private transfers use more luxurious vehicles than taxis, usually Mercedes sedans and minivans. Vehicles are thoroughly cleaned and sanitized after each client.
When you book, we ask you for your flight (or train) number so the driver can monitor your flight information for any delays and meet you at your arrival time. There is no surcharge for late arrivals.
Immediately upon booking, you will receive a voucher with all the details of your reservation and the contact information of the driver or transfer company so you can contact them directly for any additional information or to modify your booking.
No, just keep a copy on your mobile device for reference.
Your driver will meet you at the arrivals gate exit or train platform holding a sign with your name. If you are being picked up at your hotel or other accommodation, your driver will meet you at the front entrance.
It’s highly unlikely that you won’t be able to find your driver; however, if it does happen you can call the phone number indicated on the voucher that you received at the time of booking. These cell phone numbers are available 24/7.
Yes, as long as your hotel isn’t in a pedestrian area. In Positano and on the Amalfi Coast, there are many hotels that can only be reached on foot. In these cases, the driver will take you to the nearest point to the hotel and, if necessary, contact the hotel porter to assist you with your bags.
All drivers speak English and Italian, and some speak additional languages. During the ride, your driver can share commentary about the landmarks you pass and stop to let you snap photos at scenic spots along the route upon request.
Your credit card information is taken as a guarantee to confirm your booking, but your card is not charged You can cancel or change your reservation free of charge up to 24 hours in advance Pay at the end of the transfer in cash or before the booking by credit card
Yes, as long as your hotel isn’t in a pedestrian area. In Positano and on the Amalfi Coast, there are many hotels that can only be reached on foot. In these cases, the driver will take you to the nearest point to the hotel and, if necessary, contact the hotel porter to assist you with your bags.
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